The situation
Before the System.
Each department ran on its own files. Sales tracked leads and quotations in one place, purchasing priced suppliers in another, operations followed projects separately, and finance re-entered the same transactions to bill and collect. The status of an account depended on who was asked, and management reports were consolidated by hand.
What we built
The Solution Delivered.
WCube delivered a 360° ERP system that carries one record from the first lead through bill of materials, quotation, sales order, purchasing, project delivery, after-sales service and collection. Each department works on the same record with its own permissions and its own view. Approvals are routed by rule, and every change is logged with the user and the time.
The outcome
The Results.
A transaction is entered once and followed by every department. Sales sees purchasing and delivery status without asking, quotations are approved by rule instead of by email, and management reads pipeline, project and service performance from live data rather than consolidated files.